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We welcome reports from security researchers and customers. If you believe you’ve found a security vulnerability in VendexLabs, please tell us so we can fix it.

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How to report

Email security@vendexlabs.com with enough detail to reproduce the issue:
  • The steps to reproduce
  • The affected endpoint or feature
  • The impact you observed
We investigate every legitimate report and work to fix confirmed issues quickly.

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Guidelines for testing

1

Don't touch data that isn't yours

Don’t access, modify, or exfiltrate data that isn’t yours in the course of testing.
2

Give us a reasonable window

Allow us a reasonable window to fix the issue before disclosing it publicly.
3

Act in good faith

Avoid privacy violations, service disruption, and destruction of data.
Reports made in good faith under these guidelines are welcome. We’ll work with you on confirmation and remediation timelines.

Security overview

How we protect customer data.

Incident response

How we triage and communicate confirmed incidents.